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  1. Purple Carrot
  2. Managing Your Account/Subscription

Managing Your Account/Subscription

  • Prepared Meals
  • How many meals can I choose?
  • Can I choose multiples of the same meal?
  • Why do I have to choose a meal kit or prepared meal plan preference during signup if I want a box that has both?
  • What if I don’t want to pick my meals every week?
  • Can I mix and match my box items?
  • How do I change my meal plan or preference?
  • What are your Gluten-Free, High Protein, and Less Prep meal preferences?
  • Which recipes are included in each plan?
  • Can I choose my meals?
  • Where can I view my orders?
  • How do I change my meals?
  • Do I need to choose my meals each week?
  • What are Extras?
  • How much do Extras cost and how many servings are included with Extras?
  • What are Plantry items? How much do they cost?
  • Why are Plantry items only available for a limited period of time?
  • How do I add Plantry items?
  • How many Plantry items can I add?
  • How do I update my password?
  • How do I change my address?
  • How do I change my address for only one week?
  • When will you charge my card?
  • Where do I enter my coupon?
  • What's the deadline to edit, skip, or cancel my subscription, before my next shipment?
  • How do I skip a delivery?
  • My box isn't here yet, now what?
  • How do I pause or cancel my subscription?
  • How do I reactivate my subscription if it has been suspended?
  • Do you have an app?
  • What happened to the Celebrations Box? Is it still available?
Purple Carrot