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  1. Purple Carrot
  2. Managing Your Account/Subscription

Managing Your Account/Subscription

  • Can I choose my meals?
  • How do I customize my order?
  • Can I filter the menu for my specific needs?
  • How many meals can I choose?
  • Can I choose multiples of the same meal?
  • Do I need to choose my meals each week?
  • Why do I have to choose a Meal Kit or Ready to Eat plan preference during signup if I want a box that has both?
  • How do I change my meal plan or preference?
  • What are your Gluten-Free, High Protein, and Less Prep meal preferences?
  • Which recipes are included in each plan?
  • Where can I view my orders?
  • Where can I find the recipes for my Meal Kits?
  • Where can I view a receipt for my orders?
  • What are Extras?
  • How much do Extras cost and how many servings are included?
  • What are Grocery items? How much do they cost?
  • Why are Grocery items only available for a limited period of time?
  • How do I add Grocery items?
  • How many Grocery items can I add?
  • How do I update my email or password?
  • How do I change my address?
  • How do I add delivery instructions to my account?
  • How do I change my address for only one week?
  • How do I update my payment details or billing address?
  • Where do I enter my coupon?
  • Did my coupon apply?
  • How do I skip a delivery?
  • What's the deadline to edit, skip, or cancel my subscription, before my next shipment?
  • When will you charge my card?
  • How do I pause or cancel my subscription?
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