Just need a break? We completely understand - as an alternative to permanently canceling, you can pause your subscription for 6, 8, or 10 weeks! You can accomplish this by selecting the 'Pause' option instead of the 'Cancel' option when following the instructions below.
If you're sure about canceling, here's how to end your subscription:
-VIA THE WEBSITE
1. Log into your account and then head to your My Account page.
2. Navigate to the Account Settings section, and click 'Update Subscription' (to the right of your current subscription status). There, below the Pause option, you'll see 'Cancel Your Subscription'.
3. Complete the short survey and follow cancelation instructions to complete your cancelation. This survey really helps our teams pinpoint how to improve the service for you!
-VIA THE APP
1. Once logged in, navigate to the profile icon on the bottom right-hand side.
2. Choose 'My Subscription' and click 'Cancel Subscription' at the bottom of the page.
3. Complete the short survey and follow cancelation instructions to complete This survey really helps our teams pinpoint how to improve the service for you!