What if I'm not home when my order arrives?

Not a problem! We don't require a signature for the delivery of your order, so if you aren't home, you'll still receive your box! All orders are thoroughly insulated and packaged with ice packs, which keeps them stable and temperature-safe at your door (with the exception of extreme weather conditions).

If you live in an area where a large box cannot easily be left, here are a few suggestions:

• You can input easy to follow delivery notes in the "Special Delivery Instructions" section of your delivery address under your account settings.
• Speak with a neighbor or friend that is willing and available to accept the package for you.
• If possible, have the package delivered to your workplace (Keep in mind the delivery window set by our shipping partners is typically 8AM-10PM, which may cause the package to arrive after business hours).